SpringUp PT

Delete your account

You can delete your SpringUp account and its data at any time.

Have a plan that is still renewing? Deleting your account doesn't cancel the store subscription. Cancel it first in the App Store or Google Play. The app warns you if a plan is still renewing.

Option 1: in the app

  1. Open SpringUp and go to Profile → Delete account.
  2. Type DELETE to confirm.
  3. Tap Delete my account.

Your account and its data are deleted immediately.

Option 2: by email

If you no longer have the app, send an email from your account's email address to support@springupapp.com with the subject "Delete my account". We process the request within 5 days and reply to confirm.

Send deletion request

What is deleted

  • Your profile
  • Training log and time of flight
  • Routines and physical stats
  • Evaluations and notes
  • Claude connections
  • Your subscription record

If you own a club

  • The club has another coach: the coach who joined first becomes the owner, and the club keeps its data.
  • There is no other coach: the club and its club training data are deleted. Gymnasts keep their own accounts.

What is kept elsewhere

Purchase records are held by Apple or Google and by RevenueCat, as billing law requires. SpringUp can't delete those records. See the privacy policy for more.